TERMS AND CONDITIONS OF USE OF AVISOPREVIO.ES

1.1. These Terms and Conditions govern the use of the online service known as «AvisoPrevio.es» (hereinafter, the «Service»).

1.2. The owner and operator of the Service is PB Vision iT ltd (hereinafter, the «Operator»).

1.3. The Operator's full identification details, including its registered office and registration data, are available in the Legal Notice section of the website.

1.4. The data controller is:

(hereinafter, the «Data Controller»).

1.5. Contact regarding personal data protection:

1.6. General contact and user support:

1.7. Registration, creating an account or using the Service implies acceptance of these Terms and Conditions.

1.8. The user must read these Terms and Conditions and the Privacy Policy before creating an account or using the Service's features.

1.9. The Service is intended for persons over 18 years of age with sufficient legal capacity to enter into contracts.

2.1. AvisoPrevio.es is part of an international system developed by PB Vision iT ltd, which may operate in different countries under different trade names, domains and language versions.

2.2. The system uses analytical tools and automated data-processing mechanisms to compare the information entered or searched by users.

2.3. The system may detect and flag possible matches between reports relating to the same persons, companies, organisations or other entities.

2.4. When the system detects a possible match, it may inform the affected users of the existence of other related reports.

2.5. The results of comparisons and matches are for information purposes only.

2.6. A match detected by the system does not confirm the identity of a person or entity, nor prove that the reports are true, nor constitute a legal assessment of the facts.

2.7. Where a possible relationship between reports is detected, the Service may allow users to get in touch through its internal features, especially via chat.

2.8. Contact between users may only occur where the Service's features allow it and, where applicable, with the consent of the parties involved.

2.9. Any collaboration, exchange of information, claim or joint action between users shall be carried out on their own initiative and under their sole responsibility.

2.10. The Service does not make decisions producing legal effects for the user based solely on automated processing.

3.1. Access to the reserved features of the Service requires creating an account and, where applicable, subscribing to and paying for one of the available plans.

3.2. The Service may offer certain free features, promotions or free-access periods, where expressly indicated.

3.3. During registration, the user must provide true, up-to-date information that reflects reality.

3.4. The user undertakes to update their data when a relevant change occurs.

3.5. Providing false data, creating accounts using another person's identity or impersonating third parties is prohibited.

3.6. The user may not share their account with third parties or allow unauthorised persons to use their login details.

3.7. The user is responsible for keeping their password confidential and for actions carried out through their account.

3.8. The user must immediately inform the Operator if they suspect that their account has been used without authorisation.

3.9. For company accounts, the company must designate an authorised person to use the account.

3.10. Depending on the plan contracted, a company may have accounts for several authorised representatives.

3.11. The Operator may request additional information where necessary to verify the user's identity, a company's representation or account security.

4.1. The Service allows, depending on the plan contracted:

• publishing reports relating to persons, companies or other entities;
• searching and comparing information available in the system;
• receiving information about possible matches between reports;
• using the chat and other contact tools;
• consulting additional information and features available within the account.

4.2. The price, duration, scope and conditions of each plan are shown to the user before payment.

4.3. The applicable prices are those indicated in the Pricing section and during the contracting process.

4.4. Payment is made through external payment operators. The Service does not directly store the full bank card details used by users.

4.5. Making a payment does not guarantee that the user will find information about a given person or company, nor that the system will detect matches.

4.6. Where a plan includes automatic renewal, this circumstance, its frequency and its price shall be shown before confirming the contract.

4.7. The user may cancel automatic renewal before the start of the next billing period using the options available in their account or by contacting the Service.

4.8. Cancelling a renewal does not affect access corresponding to the period already paid, unless applicable law provides otherwise.

5.1. Where the user is a consumer, they shall generally have a period of fourteen calendar days to exercise their right of withdrawal, unless an exception provided by current law applies.

5.2. Before completing the contract, the user may expressly request that the provision of the Service begin immediately, before the withdrawal period ends.

5.3. Immediate access to the Service does not in itself imply the automatic loss of the right of withdrawal.

5.4. Where the user exercises the right of withdrawal after having expressly requested the start of the Service, they may be required to pay the proportional part corresponding to the service provided up to the moment of communicating the withdrawal, where applicable law allows.

5.5. The user shall lose the right of withdrawal when the service has been fully performed, provided that:

• performance began with their prior express consent; and
• the user acknowledged that they would lose the right of withdrawal once the service was fully performed.

5.6. In the case of digital content not supplied on a tangible medium, the right of withdrawal may be lost from the start of performance where all the requirements demanded by the applicable regulations are met.

5.7. To exercise the right of withdrawal, the user must send an unequivocal statement to:

5.8. The rules on the right of withdrawal do not apply to users who contract the Service exclusively as entrepreneurs or professionals, unless applicable law provides otherwise.

6.1. The user may publish reports relating to persons, companies, professionals, organisations or other entities.

6.2. Reports must relate to real facts, relationships, transactions or experiences.

6.3. The user must have a sufficient factual basis for the statements they publish and, where possible, keep documents or other evidence to support them.

6.4. Reports may be displayed publicly within the Service anonymously or identified, depending on the option selected and the features available.

6.5. Anonymous publication means that the author's identity is not shown to other users. It does not mean that the Operator is necessarily unaware of the author's identity or account data.

6.6. The user declares that the information and content published:

• are true to the best of their knowledge;
• are based on real facts or experiences;
• are written in good faith;
• are necessary and proportionate to the purpose of the report;
• do not infringe the law or the rights of third parties.

6.7. It is prohibited to publish content:

• deliberately false, manipulated or misleading;
• defamatory, insulting, threatening or intended to humiliate;
• that violate the honour, privacy, image or safety of another person;
• that incite hatred, violence or discrimination;
• that constitute harassment, blackmail, extortion or undue pressure;
• that infringe copyright, trademarks or other intellectual property rights;
• that contain unsolicited advertising, spam or malicious links;
• that disclose unnecessary or excessive personal data;
• that contain special categories of personal data without a valid legal basis;
• that include passwords, full bank details, full identity document numbers or other data that may put a person at risk.

6.8. The user may not use the Service as an instrument of revenge, intimidation, unfair competition, collection through threats or violent conflict resolution.

6.9. The user shall be fully responsible for the content they publish and for the consequences arising from its publication.

6.10. The Service acts as a technological platform and is not the author of the content published by users.

6.11. By publishing content, the user grants the Operator a non-exclusive, free licence, limited to the period and purposes necessary to store, process, display, compare, moderate and manage that content within the Service.

6.12. This licence does not transfer ownership of the content published by the user to the Operator.

7.1. The data entered in reports may be encoded, pseudonymised or processed using other security mechanisms to allow their comparison within the system.

7.2. The system may compare the data in reports with the information searched or entered by other users.

7.3. Matches may be based, among other elements, on names, contact details, localities, business identifiers, links or other data provided by users.

7.4. The detection of a match does not guarantee that the reports refer to the same person or entity.

7.5. The user must verify the information by other means before making economic, professional, personal or legal decisions.

7.6. Messages sent through the chat may be displayed anonymously or identified, depending on the features and options available.

7.7. It is prohibited to use the chat to threaten, harass, send spam, request payments through pressure or distribute illegal content.

7.8. Users may not disclose outside the Service the data obtained through the chat or matches where such disclosure infringes the law or the rights of third parties.

8.1. The Service allows possible infringements to be reported through the features:

• «Report dispute»;
• «Report to the administrator»;
• other reporting tools available in the Service;
• email: contact@avisoprevio.es.

8.2. A report by email may be submitted without logging in.

8.3. The report should include, as far as possible:

• a sufficiently precise explanation of the alleged breach;
• the identification or exact address of the reported content;
• documents, evidence or information allowing the report to be analysed;
• the name and a contact email address, except where the law allows a report without such data;
• a statement that the information provided is accurate and submitted in good faith.

8.4. Where there are reasonable indications of a breach, the Operator may:

• request additional explanations or evidence;
• mark a report as disputed;
• temporarily limit its visibility;
• remove the content in whole or in part;
• restrict certain account features;
• suspend or block the account;
• report the facts to the competent authorities where there is a legal obligation.

8.5. Reports shall be examined objectively and within a reasonable time, taking into account the nature and seriousness of the case.

8.6. Where the Operator receives sufficiently precise and reliable information about allegedly illegal content, it may limit access to it without undue delay.

8.7. The Operator is not obliged to pre-monitor all publications or to verify on its own initiative all the facts described by users.

8.8. Where legally required, the affected user shall be informed of the decision to limit, remove or block content or an account, together with the main reasons for the decision.

8.9. The user may request a review of the decision through the available features or by writing to:

8.10. The Service is not a court, a public authority or an arbitration body and does not definitively resolve disputes between users.

8.11. The Operator's action does not prevent the parties from turning to courts, administrative authorities, consumer bodies or other dispute-resolution mechanisms.

9.1. The Operator may restrict, suspend or delete an account where the user:

• breaches these Terms and Conditions;
• repeatedly publishes illegal or manifestly unfounded content;
• impersonates another person;
• attempts to manipulate the system's results;
• uses the Service to harass, threaten or extort;
• shares the account with unauthorised persons;
• attempts to gain unauthorised access to the IT systems;
• fails to make the payments due;
• endangers the security of the Service or other users.

9.2. In serious cases, the Operator may suspend the account immediately.

9.3. Whenever possible and legally appropriate, the user shall be informed of the reasons for the suspension and of the possibility of submitting arguments.

9.4. The user may request the closure of their account through the features available in the Service or by sending a message to contact@avisoprevio.es.

9.5. The closure of an account does not require the Operator to immediately delete all data where its retention is necessary to:

• comply with legal obligations;
• handle claims or proceedings;
• prevent fraud and abuse;
• protect legitimate rights or interests;
• retain evidence of transactions carried out.

10.1. The Operator is not the author of the reports, comments or messages published by users.

10.2. The Operator does not guarantee the truthfulness, integrity, timeliness or accuracy of all content published by users.

10.3. The user must assess the information obtained and, where necessary, verify it through documents, independent sources or professional advice.

10.4. The system's results do not constitute legal, financial, employment, real-estate or professional advice.

10.5. The Service does not guarantee that a search will produce results or that the system will identify all possible relationships between reports.

10.6. The Operator shall not be liable for decisions made solely on the basis of the reports or matches shown in the Service.

10.7. The Operator shall not be liable for content, services or failures attributable to external providers, including payment operators, hosting providers or telecommunications services, unless the law provides otherwise.

10.8. The Service may be temporarily interrupted for maintenance, updates, technical problems, force majeure or circumstances beyond the Operator's reasonable control.

10.9. Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited.

11.1. Personal data shall be processed in accordance with the Privacy Policy, the General Data Protection Regulation and other applicable rules.

11.2. The user may exercise the rights available to them regarding data protection, including the rights of access, rectification, erasure, restriction, objection and portability, where applicable.

11.3. Requests relating to personal data must be sent to:

11.4. The user must only enter third-party data where they have a legitimate basis to do so and such data are adequate, relevant and limited to what is strictly necessary.

11.5. It is prohibited to enter special categories of personal data or particularly sensitive information where there is no valid legal basis and a real need for its processing.

11.6. The processing and comparison of data between different national versions of the system shall be carried out in accordance with the conditions and safeguards described in the Privacy Policy.

12.1. The data controller may change as a result of the development of the Service, a corporate reorganisation, a merger, an acquisition, a transfer of activity or any other legally permitted organisational change.

12.2. Any change of data controller shall be carried out with a valid legal basis and respecting users' rights.

12.3. Users shall be informed of the change by electronic means or through a visible notice in the Service.

12.4. Data may be transferred to the new controller only to the extent necessary to ensure the continuity of the Service and comply with legally established purposes.

12.5. The new controller shall assume the obligations relating to data protection from the moment the change takes effect.

13.1. The design, structure, software, databases, logos, graphic elements and proprietary content of AvisoPrevio.es are protected by intellectual and industrial property rules.

13.2. It is prohibited to copy, modify, distribute, sell, extract or systematically reuse the elements of the Service without prior authorisation.

13.3. It is prohibited to use automated systems to massively collect information from the Service, except with the Operator's express authorisation or where the law permits.

13.4. The user retains the rights they hold over the original content they publish.

14.1. The Operator may amend these Terms and Conditions where necessary due to:

• legal or regulatory changes;
• modifications to the Service's features;
• security measures;
• technological changes;
• organisational or commercial changes.

14.2. Users shall be informed of relevant changes by email, a message within the account or a visible notice in the Service.

14.3. Amendments shall indicate their date of entry into force.

14.4. Where an amendment requires new express acceptance, the user must accept it before continuing to use the affected features.

15.1. The contract shall remain in force for the period corresponding to the plan contracted.

15.2. The user may cancel the renewal of their subscription in accordance with the conditions of the plan.

15.3. Unless applicable law, a specific offer or the plan conditions provide otherwise, voluntary cancellation during an already-paid period shall not give rise to an automatic refund of the unused part.

15.4. The foregoing does not limit the right of withdrawal or other mandatory consumer rights.

15.5. The Operator may stop offering the Service or any of its features for legal, technical, economic or organisational reasons.

15.6. Where possible, users shall be informed sufficiently in advance about the permanent termination of an essential feature or of the Service.

16.1. These Terms and Conditions shall be governed by the law applicable to the Operator and to the service provided.

16.2. Where the user is a consumer, they shall retain the protection afforded by the mandatory provisions of their country of habitual residence.

16.3. The parties shall try to resolve any dispute amicably before going to court.

16.4. The user may submit a claim by sending an email to contact@avisoprevio.es.

16.5. If no agreement can be reached, the dispute shall be submitted to the courts or competent bodies determined by the applicable law.

17.1. If any provision of these Terms and Conditions is declared invalid or unenforceable, the remaining provisions shall continue to be valid.

17.2. The Operator's failure to immediately exercise a right shall not constitute a waiver of that right.

17.3. For anything not expressly regulated in these Terms and Conditions, current legislation shall apply.

17.4. The current version of the Terms and Conditions shall be permanently available at AvisoPrevio.es.

For any questions relating to the operation of the Service:

For matters relating to personal data: